Experience design as strategy for the future

Today, is the beginning of this new blog of mine. Some 10 years ago, or more, I was sitting in marketing classes at Lund University, where they taught us about the 4Ps and a number of other models that was supposed to be the holy grail of successfully convincing your customers to buy your product. I realise now that we were probably one of the last batches in business school to be prepared with such static market...
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